TRA Data Compliance Policy

This data compliance policy has been compiled to better serve those who are concerned with how we handle data that is stored on rented personal computer systems.

How do we handle data that is put on a rented piece of equipment?

Any personal data that remains on a computer device after a rental is returned will be destroyed. This includes documents, images, recycle bin items, spreadsheets, and any other data that is not part of the Operating System.

How do we pre-load devices with requested software or data?

Upon request, we may pre-load a computer with files that you provide to us. These files are transmitted from you to us through email, and then placed on the rented computer. We are not responsible for any data-breaches that may compromise transmitted files. Transmitted files are only stored temporarily so that we may transfer them to your rented device.
You may also request to have certain software pre-installed before the date of your rental. This includes, but is not limited to, Microsoft Office Suite, Adobe Reader, Firefox, and more. Simply include the software name in your request and we will do our best to accommodate the request.